Fine Hawaiian shirts from Tommy Bahama, Reyn Spooner, Tori Richard, Go Barefoot and more. Always Free Shipping!
Payment - Shipping - Returns - Care - Size charts
Effective January, 2010
Payment
Aloha Shirt Shop accepts all major credit cards including Visa, Mastercard, American Express and Discover. We also welcome all bank debit cards. No pin number is necessary. Additionally for your convenience we offer Paypal and Google Checkout. We are also pleased to accept payment by money order or personal check. By selecting this method your order will be pulled and held awaiting payment by mail. If payment is not received within 10 days your order will be considered cancelled.
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Free Standard U.S. Shipping
All apparel items on the Aloha Shirt Shop website are shipped for free within the U.S. for the entire order using standard shipping, normally first class mail. Any back ordered item(s) from original order will also be shipped free of shipping charges. Most items are shipped by USPS first class or priority mail, UPS or Fed Ex ground services. We reserve the right to select the method we wish to use. Most items will arrive in 2-7 days from shipment date, depending on service selected. We make every effort to ship each order the same day it is received. Occasionally due to back orders from manufactures and other matters beyond our control, orders can be delayed as much as 2-3 days at best, longer occasionally. If you have special requirements please note them in the comments section of the order form. We will make every effort to accommodate.
All apparel items on the Aloha Shirt Shop website are shipped for free within the U.S. for the entire order using standard shipping, normally first class mail. Any back ordered item(s) from original order will also be shipped free of shipping charges. Most items are shipped by USPS first class or priority mail, UPS or Fed Ex ground services. We reserve the right to select the method we wish to use. Most items will arrive in 2-7 days from shipment date, depending on service selected. We make every effort to ship each order the same day it is received. Occasionally due to back orders from manufactures and other matters beyond our control, orders can be delayed as much as 2-3 days at best, longer occasionally. If you have special requirements please note them in the comments section of the order form. We will make every effort to accommodate.
Express shipping
Express shipping is available for additional costs. Express is defined as standard 2 day delivery. Overnight delivery is available but at a substantial additional charge, usually approximately $60.00. This is dependent on geographic location and level of service.. We are not responsible for weather, equipment or other acts, natural or unnatural, that might delay service. We have a fixed price of $18.00 for up to 5 clothing items. 6 or more items will be a flat rate of $24.00. We use USPS and UPS and again reserve the right to choose which carrier at our discretion. All services provide tracking numbers. Express orders must be received no later than 12:30 pm PST to assure second day arrival. Any order received after that time will be shipped on the next business day. Our express charges do not include Saturday delivery so any order placed after the 12:30 pm on Thursday will be delivered the following Monday. Saturday delivery is available for substantial extra cost. Please call for details. Express service is not available to Hawaii, Alaska or any other location outside of the contiguous 48 states. Larger, heavier and bulkier items are higher yet and can be quoted on an individual basis. You must specify express shipping on the order and by doing so accept the costs incurred for this method.
Free Shipping To APO, AE, AA And FP Addresses
We gladly and proudly accept orders from our overseas military and civilian personnel. Simply choose correct designation in shipping choices at checkout . Fill in your complete billing information and complete APO address. Your order will be shipped via USPS priority mail. Shipping is free as long as we are shipping to a U.S. APO zip code. We will attach any necessary customs forms.
Free Shipping To APO, AE, AA And FP Addresses
We gladly and proudly accept orders from our overseas military and civilian personnel. Simply choose correct designation in shipping choices at checkout . Fill in your complete billing information and complete APO address. Your order will be shipped via USPS priority mail. Shipping is free as long as we are shipping to a U.S. APO zip code. We will attach any necessary customs forms.
International Shipping
Most international shipments are made by Global International mail. 1-3 clothing items can be shipped most places in the world for a flat rate of $12.00. This service does have a customs tracking number, we use it frequently and it is very reliable. 4 clothing items or more are a flat rate of $20.00. Delivery time via International Priority mail is usually 4-6 days. If a tracking number is requested Global Priority EMS (Express Mail Service) is available for an additional charge of $28.00 - $36.00. See checkout page for the various options available. Delivery is usually 3-5 days. Countries that are not served by either of these two methods are shipped by airmail parcel post. The same fees apply but delivery is slightly longer at 6-10 days. We ship only clothing items internationally. Customs and duty charges are the responsibility of the purchaser. We will make every effort to legally keep this to a minimum by mailing your invoice separate from the package and posting a very reasonable valuation.
Returns
In order to expedite your exchange or refund, please follow these instructions:
Only unwashed and with tags attached items will be accepted for a period of 30 days from date of invoice. Any item returned that is more than 30 days from date of invoice will be subject to a 20% restocking charge. This does not include sale items, which are non returnable (see below). Items returned washed, worn or used will be returned. You must have a receipt enclosed for refund. No exceptions. We will not accept items for return purchased from anywhere but Aloha Shirt Shop. Clearly identify what you would like us to do: (Same print - different size, different print with correct size stated, refund, etc.). Please fold your item carefully.
Mail via priority mail, UPS or other method to:
Aloha Shirt Shop
458 Morro Bay Bl.
Morro Bay, CA 93442
In order to expedite your exchange or refund, please follow these instructions:
Only unwashed and with tags attached items will be accepted for a period of 30 days from date of invoice. Any item returned that is more than 30 days from date of invoice will be subject to a 20% restocking charge. This does not include sale items, which are non returnable (see below). Items returned washed, worn or used will be returned. You must have a receipt enclosed for refund. No exceptions. We will not accept items for return purchased from anywhere but Aloha Shirt Shop. Clearly identify what you would like us to do: (Same print - different size, different print with correct size stated, refund, etc.). Please fold your item carefully.
Mail via priority mail, UPS or other method to:
Aloha Shirt Shop
458 Morro Bay Bl.
Morro Bay, CA 93442
Please enclose your contact phone number and a clear, legible return address.
We will process your request the same day it arrives and return it to you immediately.
Any refund due will be processed the same day it arrives and you will be mailed a copy.
Any item purchased on sale, mark down or clearance is a final sale and may not be returned. This is defined as any price other than the standard retail price shown next to each item. Everybody loves a bargain, and our sale items are just that. Because most are priced at or below cost and we are paying all shipping costs to send your item to you we cannot afford to accept returns on these items. Please choose the print and size carefully.
We welcome special orders and requests, however any items that are special ordered for either an individual or group request are non returnable. This includes all group purchases of 12 or more items. A special order is defined as any item that does not appear on this site at the time of order (placed by phone or e-mail by as a special request or bulk order), or, is ordered in quantities that exceed our normal stock inventory amounts.
Any refund due will be processed the same day it arrives and you will be mailed a copy.
Any item purchased on sale, mark down or clearance is a final sale and may not be returned. This is defined as any price other than the standard retail price shown next to each item. Everybody loves a bargain, and our sale items are just that. Because most are priced at or below cost and we are paying all shipping costs to send your item to you we cannot afford to accept returns on these items. Please choose the print and size carefully.
We welcome special orders and requests, however any items that are special ordered for either an individual or group request are non returnable. This includes all group purchases of 12 or more items. A special order is defined as any item that does not appear on this site at the time of order (placed by phone or e-mail by as a special request or bulk order), or, is ordered in quantities that exceed our normal stock inventory amounts.
